I am amazed at the quality of these shoes. I expected to have to compromise with vegan shoes. Absolutely not - these are as good as or better than any shoes I’ve owned.
Great we need wide fit for vegans. The heel is quite loose and lifts but fine for the odd occasion I'll be wearing these
I’d love to be able to write a review about my new hiking boots. Sadly this won’t happen anytime soon as I have not yet received them (order placed 1 month ago)
Was so exicted to receive my order. I used gentle cycle to wash it, all thr lining was ripped apart like the coat just went through a war zone. I wrote to the company with photos, never heard back from them and only now got an invite to review the product. I have purchased shoes before from them and was overall okay but this coat was a disaster and I was out almost $200 with no coat to wear and no one helps to resolve this issue.
Hi Chungsze,
I'm really sorry about this. You shouldn't expect this to happen at all.
For your peace of mind, we will always replace, refund or try to repair your purchase at any point if you're not happy for any reason.
We would never knowingly ignore a customer, so something seems to have gone wrong with your message — it's also possible our reply ended up in a spam folder.
Please can you message me directly on wg@wills-vegan-shoes.com so I can help you further.
Will
I had these boots a few years ago in black, and they lasted and lasted. I've ordered dark brown, and they are just as great. Great fit, comfort and look!
Schön verarbeiteten und gut aussehenden Stiefel, hätte sie gerne behalten aber sie drücken schmerzhaft seitlings und vorne an je einen Fuß und da sie vegan sind, weiss ich nicht ob sie noch weicher werden. Deshalb würde ich sie gerne zurückschicken aber mein Mail landet scheinbar bei euch im Spam.
Really pleased with these walking shoes. From opening the exciting packaging (all plastic free) to seeing the very handsome shoes with their pleasing design and excellent quality materials, to the way they feel when walking! An incredibly supportive arch and a fit as of socks in a light and flexible yet somehow also very sturdy frame. Tested today in rain and waterproof as well. So impressed and glad I made the investment as I can tell from the quality they'll last and last.
I have tried several Wills boots, and these are comfortable and suitable for the winter weather. I have a pair of slip on booties which I have had several years, and find comfortable, however I don't wear everyday or in all weathers, but keep for smarter occasions. These are a size 39 and fit with wriggle room. I had tried the Insulated Waterproof Chelsea Boots in size 40, but found them tight and chunky. I also tried the Smart Chelsea Boots in 40, which also felt tight, but have a seam on the inside of the top of the boot which felt too close to the sensitive bunion area of my foot.
The Luxe Insulated smart Chelsea boot in size 40 has room to give me some toe movement, is warm, and is smart enough for most occasions, while they will cope with most of the bad weather. I anticipate wearing most days through winter.
Der Wanderschuh WVSport X-Terrain-Navigatoren ist ein sehr bequemer Schuh mit griffiger Sohle. Mir war beim Kauf allerdings die Wetterfestigkeit besonders wichtig. Leider habe ich bei Regen schnell nasse Füße bekommen. Das könnte noch verbessert werden. Ansonsten bin ich zufrieden.
I love the look of these shoes, and am committed to only wearing vegan shoes, but they tore my heels and no matter how I padded my heels and persevered, it didn't improve - by which time I didn't feel I should return them, as they had been worn. A shame, cos they look great.
Hi Janet,
I'm really sorry this happened — thank you for the kind words about the look, and I'm sorry the fit let them down.
You shouldn't find these rub like this. Sometimes a style just doesn't suit a particular foot shape — it's the nature of shoes and feet all being a little different — or it can be a sign the shoes are slightly too small. Either way, it's well worth trying another size or style to get you into something that feels as good as it looks.
And for your peace of mind: if you're ever not happy with a purchase from us, we'll always refund, replace or try to repair it at any point, worn or not. Just let us know and we'll take care of everything for you.
You can reply to the email we've just sent you, or email me directly at wg@wills-vegan-shoes.com.
Will